Every malpractice claim begins with a dissatisfied client.
This dissatisfaction often stems not from the legal services provided by the lawyer, but from the way the client was treated by the lawyer. Clients want to feel confident that you are giving them and their case proper attention and care. This includes fully informing them of the big picture of their case which will make them respect your honesty and integrity.
Our guide has tips on how to properly communicate all facets of a case to the client as well as making sure your team is trained to maintain high standards of timeliness and courtesy. Download our complete guide for more information on how to deal with clients properly in order to prevent a potential malpractice claim.